2. Categories

      All Articles: Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
      Health Care: EHR Adoption, EHR Meaningful Use
      End User Experience: Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
      Call Centers: Average Handling Time, First Call Response
      Green IT Initiatives: Green Desktop Virtualization, Green End User Experience

  5. Quotes

    1. “ The impact of mobile device-based access on the end user's experience of service performance has become a fundamental concern for application support teams. ”
      In Aternity® Unplugs End User Experience Management By Going Mobile
    2. “ Using technologies supporting the first dimension, one can quickly determine the space/time coordinates of an application performance problem's source. Using the second dimension, one can look deeply into that source and diagnose the problem that is actually occurring. ”
      In Java/.NET APM Provider AppDynamics Adds End-User Monitoring
    3. “ The factors most responsible for the increased attention now being paid to the APM process and the tools and services supporting it do not come from IT, but from the business side of the enterprise, which has, during the past decade, fundamentally changed its attitude toward IT in general. ”
      In Load Balancer: Nastel Receives Accolade from Gartner
    4. “ Cloud-based applications require a new approach to performance monitoring. ”
      In Aternity® Announces Version 5.0 of Its Frontline Performance Intelligence Platform
    5. “ In order to meet business demands, IT organizations must become service oriented in their approach to delivering functionality. ”
      In NetScout Simplifies Assuring the User Experience

  1. Will Cappelli

    Comments Leave a Comment

    1-15 of 15

    1. Mentioned In 15 Articles

    2. BMC Software Delivers Industry's First Real-Time, Real-User Management-as-a-Service Solution for Cloud Applications

      Explore SD Times (Apr 16 2012) Industry News

      ... very robust and complete application performance management-as-a-service solution.” According to Will Cappelli, research vice president at Gartner, “Growing acceptance of the public cloud has intensified the ... (Read Full Article)

      Mentions:   Gartner   BMC   Will Cappelli

    3. Nastel Technologies Delivers AutoPilot 6.5, the Industry's First Unified ...

      Explore Online Press Release Distribution (Apr 12 2012) Industry News

      ... and visualization technologies are insufficient for diagnostic, let alone predictive, tasks,” said Will Cappelli, Research Vice President, Gartner. “Analytics engines capable of combining real-time complex event ... (Read Full Article)

      Mentions:   New York   IBM   Asia

    4. Aternity® Unplugs End User Experience Management By Going Mobile

      Explore aternity.com (Apr 3 2012) Industry News , Trends in End User Experience

      Aternity® Unplugs End User Experience Management By Going Mobile ...rience of service performance has become a fundamental concern for application support teams,” said Will Cappelli, Gartner Research VP in the Enterprise Management area. “Unfortunately, monitoring approaches which... (Read Full Article)

      Mentions:   Gartner Research   Boston   iOS

    5. How Apps Transformed IT

      Explore Fortune Tech (Mar 28 2012) Cloud Computing , Green End User Experience

      ...en you realize that the business side of the company is driving this trend, not IT. Gartner analyst Will Cappelli notes that: "Line of business and C-level executives now generally recognize that IT is not just i... (Read Full Article)

      Mentions:   Texas   CIO   Will Cappelli

    6. APM is expected to be a growth area for bank IT spending

      Explore Bobsguide.com (Mar 26 2012) Trends in End User Experience

      ...specialised, end-to-end APM solutions. This is borne out by a specialist Gartner report, written by Will Cappelli, Research VP, and Jonah Kowall, Research Director, which discusses the exponential growth in spend... (Read Full Article)

      Mentions:   London   Asia   ROI

    7. Java/.NET APM Provider AppDynamics Adds End-User Monitoring

      Explore adtmag.com (Mar 14 2012) Industry News

      ...overy and modeling. In his "Cool Vendors in IT Operations Management, 2010" report, Gartner analyst Will Cappelli wrote: "Using technologies supporting the first dimension, one can quickly determine the space/time... (Read Full Article)

      Mentions:   Google   Microsoft   Gartner

    8. Gartner APM Innovators report includes ITRS

      Explore Bobsguide.com (Feb 3 2012) Industry News

      ...hnology to the world’s financial markets; the report, authored by Gartner’s Research Vice President Will Cappelli and Research Director Jonah Kowall, highlights the ITRS Geneos focus on financial markets, which se... (Read Full Article)

      Mentions:   Gartner   Application Performance Management   Will Cappelli

    9. ExtraHop Networks Named an Application Performance Monitoring (APM) Innovator by Leading Industry Analyst Firm

      Explore businesswire.com (Jan 5 2012) Industry News

      ...vators: Driving APM Technology and Delivery Evolution.” Authored by Gartner Research Vice President Will Cappelli and Gartner Research Director Jonah Kowall, the report examines seven ... ExtraHop Networks Named a... (Read Full Article)

      Mentions:   Gartner Research   Application Performance Management   Will Cappelli

    10. 5 Resolutions for Better End User Experience in 2012: 30-Minute End User Experience Webinar (Dec. 7th)

      Explore End User Experience Today (Dec 4 2011)

      ...DI) The recently published Gartner Magic Quadrant for User Application Performance Monitoring (by Will Cappelli and Jonah Kowall, September 19, 2011) has identified end user experience monitoring as one of the c... (Read Full Article)

      Mentions:   Aternity   Will Cappelli   SLA

    11. End-User Experience Management Drives ROI

      Explore Home | SYS-CON MEDIA (Nov 1 2011) Thought Leadership , Trends in End User Experience

      ... a necessity in order to fuel a true user-centric approach to proactive IT management. According to Will Cappelli, research vice president of Gartner, Inc., "Technologies are required which will be able to penetra... (Read Full Article)

      Mentions:   Enterprise Management Associates   ROI   CIO

    12. Aternity® Positioned in The Visionary Quadrant of The Magic Quadrant for Application Performance Monitoring

      Explore aternity.com (Oct 4 2011) Industry News , Thought Leadership , Trends in End User Experience

      Aternity Inc., announced today it has been positioned by Gartner, Inc. in the Visionary Quadrant of the Magic Quadrant for Application Performance Monitoring.* Twenty-nine vendors were evaluated in the report, including Aternity’s latest product release, the Aternity Frontline Performance Intelligence Platform (FPI) v5.0. (Read Full Article)

      Mentions:   Boston   Gartner   Application Performance Management

    13. Correlsense Named a Visionary in Magic Quadrant for Application Performance Monitoring

      Explore Marketwire (Sep 29 2011) Industry News

      ...e latest "Magic Quadrant for Application Performance Monitoring" published on September 19, 2011 by Will Cappelli and Jonah Kowall. Gartner evaluated 29 vendors in the report. This positioning as a "visionary" was... (Read Full Article)

      Mentions:   Gartner   Application Performance Management   Gartner , Inc.

    14. Load Balancer: Nastel Receives Accolade from Gartner

      Explore InfoTech Spotlight (Sep 26 2011)

      ...ring the past decade, fundamentally changed its attitude toward IT in general,” said report authors Will Cappelli and Jonah Kowall. Cappelli and Kowall noted that line of business and C-level executives now genera... (Read Full Article)

      Mentions:   Gartner   Application Performance Management   News

    15. Aternity Frontline Performance Intelligence Platform v5.0

      Explore efytimes.com (May 25 2011) Cloud Computing , Meaningful Use , Green Desktop Virtualization , Green End User Experience

      ...upport resources. “Cloud-based applications require a new approach to performance monitoring,” said Will Cappelli, Gartner Research VP in the Enterprise Management area. “The real challenge is to understand the en... (Read Full Article)

      Mentions:   Citrix   Microsoft Exchange Server   Gartner Research

    16. BMC Software Acquires Coradiant Inc.

      Explore businesswire.com (Apr 28 2011) Cloud Computing , Green End User Experience

      ...a 360-degree view of service performance – from end-user experience and behavior to infrastructure. Will Cappelli, Gartner research vice president for the enterprise management area, wrote in a January 2011 report... (Read Full Article)

      Mentions:   Gartner   BMC   Houston

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