1. Articles from fiercecio.com

  2. 1-24 of 24
    1. Q&A: How APM replaced perception with fact at one health care company

      If end users' perceptions of new technologies often appear out of sync with actual performance, they probably are. In this interview, Will Weider, CIO of Ministry Health Care, discusses some of the challenges of rolling out an electronic health records system to clinics across Wisconsin …..”We needed a way to objectively measure the user experience. We really didn't feel we could get a true measure of end user experience unless we had something running on the desktop. The APM solution [from Aternity Inc.] is really kind of monitoring what the end user is seeing: How long they're on ...
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    2. When Collaboration with Rivals Makes Sense for IT

      When Collaboration with Rivals Makes Sense for IT
      A tough economy where Darwinian competition seems to be the name of the game, is collaboration with rivals wise? In the health care business in Wisconsin, some providers are finding it to be so. The article features commentary from Will Weider, CIO for Ministry Health Care in Wisconsin talking about some intriguing examples of collaboration.
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    3. Gartner: Windows 7 to achieve 42 percent market share by end of 2011

      Gartner: Windows 7 to achieve 42 percent market share by end of 2011FierceCIOJoin 29500+ IT management professionals who get FierceCIO:TechWatch via email. Sign up today! Windows 7 will run on approximately 42 percent of PCs around the world by the end of 2011, according to a new report from Gartner. One reason cited for this ...and more »
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    1-24 of 24
  1. Categories

    1. All Articles:

      Enterprise Mobility/ BYOD, Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
    2. Health Care:

      EHR Adoption, EHR Meaningful Use
    3. End User Experience:

      Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
    4. Call Centers:

      Average Handling Time, First Call Response
    5. Green IT Initiatives:

      Green Desktop Virtualization, Green End User Experience