2. Categories

      All Articles: Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
      Health Care: EHR Adoption, EHR Meaningful Use
      End User Experience: Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
      Call Centers: Average Handling Time, First Call Response
      Green IT Initiatives: Green Desktop Virtualization, Green End User Experience

  3. Quotes

    1. “ We are looking forward to welcoming the Merced team of experts who bring with them extensive domain expertise. We expect a rapid and smooth integration that will yield many benefits for our customers. ”
      By Zeevi Bregman

  4. Topics Mentioned


  1. Nice to acquire performance management specialist Merced for up to $170 million

    Finextra Research (Dec 2 2011) Industry News

    1. NICE today announced that it has entered an agreement to acquire Merced Systems, the leader in service and sales performance management solutions. ... (Read Full Article)

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