2. Categories

      All Articles: Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
      Health Care: EHR Adoption, EHR Meaningful Use
      End User Experience: Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
      Call Centers: Average Handling Time, First Call Response
      Green IT Initiatives: Green Desktop Virtualization, Green End User Experience

  3. Quotes

    1. “ As a result, the experience usually caused poor remarks on both the enduser and IT support team. ”

  4. Topics Mentioned


  1. Transforming CIOs from Benevolent Dictators to Product Managers

    Forbes.com (Oct 20 2011) Thought Leadership

    1. Transforming CIOs from Benevolent Dictators to Product Managers Transforming CIOs from Benevolent Dictators to Product ManagersForbesPaul D'Arcy, Executive Director, Americas Marketing at Dell Inc. As part of my analysis of “The Coming Crisis of IT Management”, I've been writing about the end of the IT monopoly in the enterprise. As I pointed out in “The Implications of Michael ... (Read Full Article)

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