2. Categories

      All Articles: Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
      Health Care: EHR Adoption, EHR Meaningful Use
      End User Experience: Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
      Call Centers: Average Handling Time, First Call Response
      Green IT Initiatives: Green Desktop Virtualization, Green End User Experience

  3. Quotes

    1. “ People understood the need to aggregate vendor spend. ”
    2. “ The company CIOs all agreed to reduce the number of vendors we used. ”
      By Bill Krivoshik
    3. “ There will always be tension between the enterprise and the business units. ”
    4. “ We never would have generated support if I had announced that from now on I would set all budgets and that all country IT leaders would report to me. ”
      By Nariman Karimi
    5. “ If you get a spot like that where you can report good news, you can build real momentum for cultural change. ”
    6. “ My job went well beyond technology. ”
    7. “ By the time we implemented the changes in our last U.S. factory we had 50 people, who didn't even work there, helping them go live. ”

  4. Topics Mentioned


  1. Help the business to better understand IT

    itworldcanada.com (Feb 28 2011) Desktop Virtualization , Green Desktop Virtualization

    1. Help the business to better understand IT When you look at companies that have undergone massive cultural transformation, who do you think drove that change? These three CIOs have found their own ways to combat that enterprisewide lack of understanding of IT's role (Read Full Article)

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