1. See What Matters: Real End User Experience

    See What Matters in Workforce APM: view this 3-minute video on Aternity Workforce APM and how Aternity defines Real End User Experience Monitoring.

  2. Latest Industry News

    1. Four Steps to Holding Your SaaS Vendor Accountable to Application Performance SLAs

      Four Steps to Holding Your SaaS Vendor Accountable to Application Performance SLAs

      Read the latest customer story that shares how monitoring key apps from the end user’s perspective goes beyond the basic availability, incident response time, and penalty policies that many SaaS vendors offer via their SLA. Even SaaS vendors which share infrastructure performance metrics fail to capture end user experience. Know the four steps to holding your SaaS vendor accountable to application performance SLAs, as told by Aternity’s Craig Mackland-Rivera, Solution Architect.

      http://www.aternity.com/aternity-technical-blog/four-steps-holding-saas-vendor-accountable-application-performance-slas/

      Read Full Article
    2. Live 30-min Healthcare Webinar | Featuring New Healthcare IT Findings, Insight on Optimizing Healthcare IT Delivery

      Live 30-min Healthcare Webinar | Featuring New Healthcare IT Findings, Insight on Optimizing Healthcare IT Delivery

      On Thurs., February 12th, Aternity is hosting a webinar, 3 Ways End User Experience Management (EUEM) Optimizes Healthcare IT Delivery, featuring exclusive Healthcare IT research findings presented by Julie Craig, Research Director of Enterprise Management Associates. Aternity Snr. Sales Engineering Leader, Troy Partain, will discuss real world use-cases on how leading healthcare providers leverage EUEM to fulfill the promise of digital healthcare delivery with user-centric, proactive IT management capabilities. All registrants will receive a new Healthcare IT whitepaper. Register today: http://www.aternity.com/live-HC-webinar1

      Read Full Article
    3. See all Industry News articles
  3. Thought Leadership

    1. See all Thought Leadership articles
  4. Cool Trends

    1. Vueling Airlines CIO Leads with Mobile

      We decided to get another perspective on what's happening with mobility in the airline industry. As a contrast, we chose an executive who serves a different niche, in a different part of the world. Vueling, is part of International Airlines Group (IAG), parent company to British Airways and Iberia as well.

      Read Full Article
      Mentions: Barcelona Sony
    2. What’s holding back cloud and BYOD adoption?

      What’s holding back cloud and BYOD adoption?

      Even today, there are plenty of examples of those who are critical of new technology trends. A great example is that of cloud computing and bring your own device (BYOD) policies. Despite the promised benefits, and widespread support of many IT experts, cloud technology and BYOD are facing slower than anticipated implementation in the workforce.

      Read Full Article
    3. See all Trends in End User Experience articles
  5. What's Hot in IT

    1. App Outages Pose Costly Challenges for CIOs

      App Outages Pose Costly Challenges for CIOs

      The majority of CIOs are failing to meet their organizations’ needs when it comes to providing instant, uninterrupted access to business apps, according to a recent survey from Veeam Software. And the inability to provide these IT services is costing organizations money: Unplanned application downtime occurs more than once a month for organizations, and such failures result in lost revenue, productivity, opportunities and missing data, according to the survey’s findings. 

      Read Full Article
    2. The Mobile Revolution Has Only Just Begun

      The Mobile Revolution Has Only Just Begun

       A newly released global survey finds that an average consumer puts an implied value of $6,000 on their smartphone. That single number explains all the other engineering-centric statistics that are thrown around about this domain, from the rapidity of adoption to megabytes of wireless bandwidth to exabytes of traffic and billions of connected people.

      Read Full Article
      Mentions: India America Germany
    3. See all IT Buzz articles
  1. Top YouTube Videos

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  2. Sponsored By

    Aternity Web SiteAternity monitors any application on any physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools. By effectively transforming every device — physical, virtual, and mobile — into a self-monitoring platform that is user experience aware, enterprises are empowered with user-centric, proactive IT management capabilities that dramatically reduce business disruptions and increase workforce productivity. Learn more about Aternity at www.aternity.com and qualify for an end user experience Proof of Concept today.

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  3. End User Experience Today

    1. Conference Re-cap: What Was Being Talked About at CIOsynergy Last Week

      With an in-depth presentation by John McAfee on IT Security and other discussions around Enterprise Mobility, BYOD, and Big Data, here are the highlights from last week’s event held in Los Angeles. Also includes where End User Experience Management not only fits into the discussion, but is really at the center!

      Read Full Article
      Mentions: Google McAfee CTO
    2. See all End User Experience Today articles
  4. Quotes

    1. They need to take a step back and develop an overall mHealth strategy to figure out what problem they are trying to solve and why mobility and other technologies would be appropriate for solving it.
      By Gregg Malkary
    2. Traditionally, hardware and software issues were key challenges of introducing and implementing new technologies.
      By Jim Clarke
    3. The implementation of IT products and services is no longer just about finding the most appropriate solution for the organization.
      By Jim Clarke
    4. One in four organizations has achieved Superuser status in Hong Kong, with the manufacturing, mining and utilities sectors having a higher proportion of Superusers than others.
      By Jim Clarke
    5. More than a third of organizations that are classified as Superusers are experiencing very significant demand from their employees for collaboration tools.
      By Jim Clarke
  5. Categories

    1. All Articles:

      Enterprise Mobility/ BYOD, Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
    2. Health Care:

      EHR Adoption, EHR Meaningful Use
    3. End User Experience:

      Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
    4. Call Centers:

      Average Handling Time, First Call Response
    5. Green IT Initiatives:

      Green Desktop Virtualization, Green End User Experience