1. See What Matters: Real End User Experience



    Aternity Explainer Video | The Key to Brewing a Better User Experience


  2. Latest Industry News

    1. Macs are 3 times cheaper to own than Windows PCs, says IBM's IT guy

      Previn gave a great presentation at last year's Jamf tech conference where he said Macs were less expensive to support than Windows. (Jamf is a company that makes software that manage fleets of Macs and iOS devices.) Only 5% of IBM's Mac employees needed help desk support versus 40% of PC users. At that time, some 30,000 IBM employees were using Macs. Today 90,000 of them are, he said. And IBM ultimately plans to distribute 150,000 to 200,000 Macs to workers, meaning about half of IBM's approximately 370,000 employees will have Macs. 

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      Mentions: IBM
    2. Windows 10: What do CIOs really think about it?

      Lenovo reportedly blocking Linux on Windows 10 Signature Edition PCs (updated) Going on-demand can unlock the benefits of mobile working Head of ICT Neil Moore manages front-end emergency service systems and back-end IT infrastructure at Hampshire Fire and Rescue Service. He is running a technology transformation project that will help the organisation update its network and IT infrastructure, while making big strides towards the cloud.

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    3. SteelCentral Aternity for the Service Desk: Seven Tips for End User Experience Monitoring

      Learn more about how, with SteelCentral Aternity, you can proactively identify issues impacting end user experience, and troubleshoot them remotely and non-invasively, without interrupting the work of your end users. 


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      Mentions: Aternity
    4. Riverbed and Aternity: Take a Deeper Dive with Trevor Matz

      “That marriage of those technologies creates a very compelling offering,” says Trevor Matz. “Having visibility across all those layers grants the ability to take a forensic deep dive into end-user experience, from the point of consumption all the way through to both the network and the application bytecode, which is absolutely unique in the industry.” Learn more in this exclusive interview with the CEO who led Aternity for nearly 10 years. 


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    5. See all Industry News articles
  3. Thought Leadership

    1. Top Factors That Impact Application Performance 2016 - Part 3

      In 2013, APMdigest published a list called 15 Top Factors That Impact Application Performance. Even today, this is one of the most popular pieces of content on the site. And for good reason – the whole concept of Application Performance Management (APM) starts with identifying the factors that impact application performance, and then doing something about it. However, in the fast moving world of IT, many aspects of application performance have changed in the 3 years since the list was published. 

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    2. See all Thought Leadership articles
  4. Cool Trends

    1. The Evolution of the Digital Workplace

      Today’s office space is unrecognizable from previous generations. Instead of flat screens, laptops and funky “collaboration spaces,” workplaces from the days of yore were equipped with typewriters, Dictaphones, and rotary telephones. But today, there is a staggering amount of digital tools aimed at increasing workforce productivity in an increasingly competitive market. In response, IT departments and employees are finding themselves with a sometimes overwhelming variety of brands, standards, and user interfaces to learn and navigate. In fact, the average employee uses three or more devices daily for work activities.

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    2. See all Trends in End User Experience articles
  5. What's Hot in IT

    1. Who Owns Digital Transformation? According To A New Survey, It's Not The CIO

      Digital transformation is one of those terms that seems to mean, well, everything. That’s because different groups within organizations are investing in innovative technologies to modernize business operations. Whether it’s IT, marketing, CX, HR, service and support, etc., each group, in their own right, is investing in advancement. It’s not a bad thing. At least parts of how companies work are actually evolving. The reality is though that pretty much every company is investing in digital transformation. 

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    2. Know how to handle IT incident management to avoid chaos

      Know how to handle IT incident management to avoid chaos by Clive Longbottom Quocirca When an important application goes down, you'd better have the right IT incident management processes and procedures in place to fix it. This Article Covers Share this item with your network: Related Content Help! An IT system has gone down and it's affecting the business. What happened, and what needs to be done to get everything back on steady footing?

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    3. See all IT Buzz articles
  1. Top YouTube Videos

    Aternity YouTube Channel


  2. Sponsored By

    Aternity Web SiteAternity monitors any application on any physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools. By effectively transforming every device — physical, virtual, and mobile — into a self-monitoring platform that is user experience aware, enterprises are empowered with user-centric, proactive IT management capabilities that dramatically reduce business disruptions and increase workforce productivity. Learn more about Aternity at www.aternity.com and qualify for an end user experience Proof of Concept today.

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  3. End User Experience Today

    1. How Today’s Modern Businesses Are Rewriting The Service Level Management Rule Book With Aternity

      There are limitations to Service Level Agreement KPIs – and understanding why it’s critical to move beyond just the performance of your infrastructure will enable you to rewrite the Service Level Management Rule Book. To improve app performance and business processes, IT needs visibility into the end user’s experience of ALL of the applications on which they depend. Learn how Aternity End User Experience Monitoring can help.

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      Mentions: Google McAfee CTO
    2. See all End User Experience Today articles

    1. If you can't measure it, you can't improve it.
      By Julie Purves
    2. That's the reason why Amazon is going to have your jobs in 10 years. We are failing as an industry.
      By Marcus Ranum
    3. The financial reasons are great, but security is hurting.
      By Bruce Schneier
    4. In a brownfields site, I had an opportunity to do a complete core infrastructure upgrade, all the way down to site-wide fibre infrastructure upgrades and core and wireless network and also telephony, from a digital system to a SIP core.
      By Barbara MacKenzie
    5. On the building maintenance and control system side, our engineering department started building intelligent building systems 20 years ago based on Siemens products, and as time has gone on they've stuck with that platform — and today all of that sits on my network.
      By Barbara MacKenzie
  5. Categories

    1. All Articles:

      Enterprise Mobility/ BYOD, Industry News, IT Buzz, Thought Leadership, Trends in End User Experience
    2. Health Care:

      EHR Adoption, EHR Meaningful Use
    3. End User Experience:

      Cloud Computing, Desktop Virtualization, Meaningful Use, Server Based Computing (SBC)
    4. Call Centers:

      Average Handling Time, First Call Response
    5. Green IT Initiatives:

      Green Desktop Virtualization, Green End User Experience